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Alida

Alida

Private
TorontoEnterprise Softwarehttps://www.alida.com/

Last Round

Debt

Nov 9, 2022

Total Funding Raised

$116M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

Alida is a software company that provides a Total Experience Management (TXM) platform designed to help businesses collect customer feedback and insights to inform business decisions.

Sector

Enterprise Software

Verticals

Customer Experience, Business Intelligence, Marketing, NLP & Conversational AI

Business Model

B2B

Customer Profile

Subscription SaaS, Services & Consulting

AI Layer

Application

Keywords

customer experience managementCXMtotal experience managementTXMcustomer feedback platformVOCvoice of the customercustomer community softwaresurvey managementcustomer insightsenterprise feedback managementcustomer churn reductionsentiment analysisB2B SaaScustomer research platform

Historical Pricing

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Caplight Momentum Score

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Alida Comparables

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Alida comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Fuel Cycle
83%
Alchemer
82%
Press Ganey
80%

Alida Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
DebtNov 9, 2022
Series D ExtensionNov 30, 2021
Series DOct 13, 2021
DebtJun 28, 2021
DebtJul 23, 2020
Secondary
Feb 27, 2017

Key People

Founding team and executive leadership

Jeff Wasyliw

Chief Financial Officer

Executive Team

Efrem Ainsley

Chief Operating Officer

Executive Team

Alida Investors

Notable investors and investment history

Alida investors
InvestorRounds
Northleaf Capital PartnersVC Round
GeorgianSecondary, VC Round
National Bank of CanadaDebt
W Capital PartnersSecondary
BMO Capital PartnersSeries D, Series D Extension
Vistara GrowthDebt
BMODebt

Market signals

Structured signals derived from secondary market and firmographic data.

  • Jul 24, 2026

    Monthly visitors grew 65% MoM, reaching 77.8K.

  • Jan 10, 2026

    Added Morning Brew Inc. as a customer.

Alida Filings

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Alida filings preview — column headings only; records require access
TypeDateAmount OfferedAmount SoldFilingPagesDownload

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Firmographic Details

HeadquartersToronto
Employee Range189
Year Founded2000
Last FundingNov 9, 2022

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