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Talkdesk

Talkdesk

Private
Palo Alto, CaliforniaEnterprise Softwarehttps://www.talkdesk.com/

Last Round

Series D

Aug 12, 2021

Est. Valuation

$10B

Total Funding Raised

$497.6M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

Talkdesk is a software company that provides a cloud-based contact center and customer experience automation platform for enterprises.

Sector

Enterprise Software

Verticals

Customer Experience, NLP & Conversational AI, Cloud Communications, Workflow Automation, Quality Management

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS

AI Layer

Application

Keywords

contact center as a serviceCCaaScloud contact centercustomer experience automationCXAagent assist AIvirtual agentconversational AIcontact center softwareworkforce managementno-code automationAI agentcustomer support automationenterprise SaaScall center software

Historical Pricing

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Caplight Momentum Score

Proprietary index based on bid/ask volume and sentiment.

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Talkdesk Comparables

Compare Talkdesk with similar companies based on industry and business-model similarity.

Talkdesk comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Five9, Inc.
90%
Genesys
89%
Uniphore
84%

Talkdesk Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series DAug 12, 2021
Series CJul 23, 2020
Series BOct 3, 2018
Series A ExtensionOct 7, 2015
Series AJun 9, 2015
Seed
Sep 16, 2014

Key People

Founding team and executive leadership

Pablo Ruiz

Chief Executive Officer

Executive Team

Tiago Paiva

Founder and CEO

Founding Team

Talkdesk Investors

Notable investors and investment history

Talkdesk investors
InvestorRounds
Whale Rock Capital ManagementSeries D
Uncork CapitalSeries A
Franklin AdvisersSeries D
Threshold VenturesSeries C, Series B
Transpose Platform ManagementSeries D
Skip CapitalSeries C
Franklin Templeton IndiaSeries C

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 20, 2026

    Ranked #8 on the Forbes Cloud 100 list.

  • Apr 20, 2026

    Valuation surpasses $10 billion according to job posting.

Recent news

Latest coverage and updates

  • recognized_asAug 21, 2026

    Talkdesk recognized as Leader in two 2026 IDC MarketScape Vendor Assessments on Aug 21st '26.

  • launchesAug 18, 2026

    Talkdesk launched Talkdesk for Financial Centers on Aug 18th '26.

  • recognized_asJul 26, 2026

    Talkdesk recognized as Leaders at Magic Quadrant for Contact Center as a Service on Sep 1st '25.

  • recognized_asJul 2, 2026

    Talkdesk recognized as finalist for Automation Solution of the Year at CCW Excellence Awards.

Talkdesk Filings

Explore SEC and related filing metadata, where available.

Talkdesk filings preview — column headings only; records require access
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Frequently Asked Questions

Common questions about Talkdesk's valuation, stock price, and market status.

Is Talkdesk a public or private company?

Talkdesk is a private company.

What is the current stock price of Talkdesk?

Talkdesk is a private company with no public stock price. No recent secondary market data is available.

How much is Talkdesk worth (valuation)?

Talkdesk's valuation is estimated at $10.0B based on funding round data.

Can I buy Talkdesk stock?

Talkdesk shares may be available on secondary markets subject to transfer restrictions. Caplight facilitates secondary market transactions for accredited investors. Visit https://www.caplight.com to learn more.

When was Talkdesk's last funding round?

Talkdesk's most recent funding round was Series D on August 12, 2021.

Who are the main investors in Talkdesk?

Key investors in Talkdesk include Salesforce Ventures, DFJ Ventures, Storm Ventures, Draper Fisher Jurvetson Management, Viking Global Investors.

Will Talkdesk IPO soon?

No public IPO plans have been announced for Talkdesk.

How can I track Talkdesk secondary market activity?

Caplight tracks bids, offers, and trades for private companies. Visit https://www.caplight.com to monitor Talkdesk's secondary market activity and sign up for updates.

Firmographic Details

HeadquartersPalo Alto, California
Employee Range1,057
Year Founded2011
Last FundingAug 12, 2021

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